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The building blocks of your Christmas marketing plan

Do you have a Christmas marketing plan yet?

Creating your Christmas marketing plan as early as possible is a good idea, but where do you start? Your festive marketing will work best if it’s consistent with your existing brand, but you may also need to make a few changes. Here’s my guide to the building blocks of your Christmas marketing plan.

Who are you talking to?

Whenever you create new marketing, the people you want to talk to must be at the front of your mind. What do they want or need, and how do you help them? This can shift at Christmas, especially if you sell gifts. Think about how you can attract someone looking for a present for your ideal customer and how you’d describe them.

What does your audience need at Christmas?

It’s fair to say that people get a bit stressed at Christmas. (OK, understatement of the century.) What does that look like for your customers? Are they freaking out because they’ve got their extended family descending and have no idea what to cook for a vegan, or are they doing Christmas shopping between the office party and endless school events? Address their Christmas-specific concerns, and you’ll be onto a winner.

What can you offer existing customers?

If you deliver excellent service at Christmas, you’ll have fans for life. Ask yourself what you can offer your existing customers to thank them for their business during the year. For example, you could offer a discount or free delivery if you sell gifts. If you don’t, consider sending your regular clients a Christmas card or present.

How can you attract new customers before things get busy?

If you want to increase your sales during the golden quarter, consider ways to attract new followers to your business before your Christmas marketing starts in earnest. A lead magnet with valuable hints and tips can be simple to create and encourages people to sign up for your marketing emails.

What products are you focusing on?

When you sell conventional Christmas gifts, you’ll probably focus on your best sellers. However, what if you offer alternative gifts or ways to make Christmas more special, such as a Christmas mini photoshoot to get cute pictures of your kids? It’s a good idea to think laterally. For example, a recipe book or meal kits could be ideal if people are feeding a crowd or want something easy to eat in that netherworld between Christmas and New Year.

What if Christmas isn’t about sales?

Christmas might be the golden quarter for many businesses, but it can be quiet for the rest of us. Your Christmas marketing can help to raise awareness of your business so people get in touch in the new year. For example, I once wrote a blog for a bathroom designer offering advice on sharing your facilities with guests over Christmas, including tips on adding an extra shower room in a small space!

Think about content types and platforms

Adding new social media platforms or marketing channels at Christmas creates a risk of spreading yourself too thin without reaching a new audience. Instead, focus on the platforms and content types that work all year round, but do more of them. Thinking of ways to repurpose your content can help with this.

Make sure you have any new branding across platforms

Christmas branding can make your leaflets, emails, and social media feeds more festive and draw your audience’s attention. It’s vital to keep elements of your existing brand and keep it consistent across all your platforms so your followers will still recognise you.

If your Christmas plan involves creating a lot of new marketing content, I can help. I’ll write blogs, emails and product descriptions and repurpose them to make your content go further. If you’d like a chat to find out how it works, you can book a call here.

Alternatively if you want some Christmas content inspiration to help you create your own festive marketing campaign, sign up for my email list here. You’ll receive a copy of my eBook ‘Christmas content ideas to fire your imagination’ as a thank you from me, and you can unsubscribe whenever you like!

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How to match your marketing to your business goals

The image shows a blue sticky note saying 'bright ideas change the world' on a checked background. It's a bright idea to match your marketing to your business goals.
http://Photo by RODNAE Productions: https://www.pexels.com/photo/white-printer-paper-on-yellow-table-7414305/

“A dream is just a dream. A goal is a dream with a plan and a deadline.” ~ Harvey Mackay

I like this quote for its optimism; you can dream, but you only get somewhere when you make a plan and hold yourself accountable for each step. If you’ve planned your goals for the next 12 months, your next step will be creating a marketing plan to help you hit them.

The question is, does your marketing content align with your targets? When you match your marketing to your business goals, you’re more likely to achieve them. Here’s my guide to the types of content that will help you at each stage of the customer journey.

Brand awareness

To grow a business, you need to make sure that people have a) heard of you and b) understand what you do. SEO plays a big part here; it lets people find you via keywords that describe your business. Personality-filled, shareable blogs and social media posts will help you to reach more people and stay at the front of their minds.

It’s also worth creating guest posts for other sites and collaborating with other businesses. My favourite local café hosts workshops and shopping events, and it helps everyone involved grow their brand awareness.

Engagement

This is the stage where you want people to move from knowing who you are to having a conversation so they can decide whether they like you. Asking conversation-starting questions works well here. You can do this in your blog, on social media posts or ask for interaction on your Stories. You can also invite viewers to ask their questions on live videos.

People are more likely to buy things that their friends like, so ask people to post pictures of themselves with your products.

Lead generation

Lead generation is just a fancy term for encouraging them to opt into a closer relationship where they hear from you more often and start thinking about buying. Asking people to sign up for your email list is an excellent first step, as you can send them an email series that shares everything they may not have known about your business before. You can offer a helpful freebie, such as a checklist, eBook, video tutorial or a free trial to encourage them to sign up. Sharing case studies on your website and social media can help as they show your results.

Sales

Small business owners often struggle with this, but selling doesn’t have to mean pressuring someone into buying. All the work you’ve done to build a relationship means that your audience knows how you can help them; they just need to take the next step.

Sales content needs to take away any doubts people might have. They might need to understand the process or get more details about the product before they buy. Use your content to talk about the benefits and your process, and include technical information as bullet points in your product descriptions. Sharing reviews and case studies lets them see that you’ve delivered for others.

One final thing. Don’t forget to follow up after the sale to help them get the best out of what they’ve bought. Offering hints, tips, or extra support maintains the relationship and makes you memorable.

Do you want to match your marketing to your business goals? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.