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Why you need to understand what your audience needs

Photo by Julie Grant Photography

Getting to know your audience is a fundamental part of marketing your business. When you understand what your audience needs, you can create marketing that speaks to them and lets them know you understand them.  The alternative is bland marketing that doesn’t connect with anyone.

Here’s why you need to know what your audience needs and how it’ll help your business.

Products and services

Sometimes, the services you offer depend on your qualifications and experience. For example, you won’t get far without professional credentials if you provide legal advice or treat someone’s bad back. In other industries, there might be more than one way for you to help your customers. Understanding what your audience needs allows you to tailor what you offer.

A range of products and services will also cater to customers at different stages of the buyer’s journey.

The buyers’ journey

Every potential customer who comes across your marketing will be at a different stage of the buying journey. They might need what you offer but want to know more about you before parting with any cash. Maybe they aren’t sure what they need, or they have an idea but want to try a low-cost product or a DIY version of your service to test it out. But, on the other hand, they could find you and sign up immediately because you’re exactly what they’ve been looking for.

Creating different types of content lets you meet people at whichever stage they’re at.

Who needs your business most?

When you’re planning your marketing, it helps to think about the kind of people who need what you offer. For example, you’ll only need me if you have a business or create content for other companies. You’ll mainly talk to parents and grandparents if you sell baby clothes. Will your service be a great fit for someone who’s cash-rich but time-poor, or is it the opposite way around?

Technically, you could sell to anyone, but when you work out who is most likely to need what you offer, it’s easier to create content that hits the spot.

Who do you want to work with?

If you run a service-based business and work one-to-one with your clients, your life will be a lot less stressful if you get on with your customers. Of course, you might already have worked out what type of person is most likely to need what you offer, but you can still tailor your marketing to attract people you’ll enjoy working with.

For example, I mainly work with small business owners, and there are a lot of those about. I use relaxed language in my marketing but also mention my kids and my former career as a solicitor. It combines to attract people with the same approach to life as me.

How will they engage with you?

Finally, ask yourself what your audience needs to do to get in touch with you. Can they quickly buy your products when they finally sit down at the end of a busy day? Do they need to send you a message, email you or click a link to book an appointment? Thinking about how your customers spend their daily lives can help make it easier for them to buy from you.

Do you want to create content that speaks your customers’ language? I can help with that. If you’d like a chat to find out how it works, you can book a call here.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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TRY STARTING THE NEW YEAR WITH A SANKALPA!

Mid-January: The time when traditionally, many of us have made New Year Resolutions to lose weight, get fitter, stop smoking or have a ‘dry’ January!  By now, we’ve often ‘fallen off the wagon’ or decided categorically not to bother!

I don’t know about you, but personally, just the thought of the word ‘diet’ makes me want to reach for the biscuit tin! Or search for that leftover box of mince pies!

The question is, why do we feel the pressure to make a New Year’s Resolution?

Apparently, it’s all to do with the Babylonians!   In ancient times, the Babylonians would make promises to the gods in the hope that they would earn good favour in the coming year.  Thousands of years on, this worldwide tradition has continued into to 21st Century.  Incredible!

New Year resolutions may work for some people, but for me, it’s a matter of reverse psychology; as soon as I’m told not to do something, it makes me want to do it even MORE! It simply doesn’t work!

However, as a Yoga practitioner of 30 years, I prefer a much more balanced approach, which absolutely works for me.  It’s also something I use throughout the year, not just for January.

This approach involves making a Sankalpa. 

Sankalpa is a Sanskrit term in yogic philosophy that refers to a heartfelt desire, an intention to do something.  It tends to be an affirmation and comes from deep within.  It’s slightly different to a resolution because unlike a personal goal to achieve something, a Sankalpa is a short positive affirmation or declaration such as “ I am happy and healthy” rather than “ I want to find happiness and get fitter”. 

Examples of a Sankalpa may be:

“I AM healthy and strong.”

“I AM at peace within.”

“I AM enough.”

“I AM loving and kind.”

“ I AM happy and confident in all I do.”

New Year image explaining a Sankalpa.

The Sankalpa is a yogic tool we regularly use to help us focus on our innermost desires; it enables us to use personal power to bring our inner beliefs to fruition.

During Yoga Nidra, a state of deep relaxation or yogic sleep is when the Sankalpa is most resonant.  It is believed that when the mind is relaxed, the Sankalpa can be absorbed by the subconscious.

Furthermore, in Yoga, we believe that whatever your Sankalpa is in life, it is sure to come true!

Maybe you’d like to try making your Sankalpa during a Yin and Nidra class?

To find out more and how Jane can help guide you in your Yoga journey, please take a peek at www.hathayogawithjane.com.

Jane Hathaway is an award-winning, Experienced Yoga Teacher (EYT) and Yoga Alliance Professional (YAP). She specialises in Trauma Resilience Embodied Yoga (TREY), Hatha and Yin Yoga and Pranayama.

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How your business life can give you content ideas

The image shows me at my desk, recommending that you use your business life to develop new content ideas.
Image by Julie Grant Photography

You know your business inside out and back to front. It’s all so familiar that it can make you blind to the possibilities that your everyday, day-to-day business life can offer when it comes to creating content ideas. If you’ve ever struggled to come up with new ideas for your marketing, you might be surprised at how many are hiding in plain sight. Here are just a few.

Answer your FAQs

What questions do your customers ask all the time? If you’ve never written any of them down, start now and answer one at a time in your content. They work well because some people won’t contact you to ask a question, but they will Google it. You can give a short answer in social media posts and a longer one on your blog. If you have an FAQ page, start there or build one as you create more content.

Listen while you network

If you go to networking events, listen to what the other attendees talk about. What are their challenges, and how could you help? I love doing this at face-to-face events, where you might overhear other people’s conversations. I know my granny would disapprove of me eavesdropping, but it works.

Tips

Sharing tips can work in two different ways. Pro tips let you share your expertise and help your customers when they need to DIY a task, so you build trust. You can also make your existing customers feel looked after and appreciated by sharing a tip that helps them get the most out of their purchase.

Share your favourite resources

Sharing some of the resources you use every day has different benefits depending on who your customers are and how much experience they have. For example, a crafting business can help new learners by giving them a beginner’s guide, but you can also show more experienced crafters that you know what you’re talking about. If you offer a service, sharing professional resources lets your audience know that you take your work seriously.

Case studies

Case studies are brilliant because they tell your future customers about people you’ve worked with before and the results you’ve achieved. You can lift stories from your day-to-day life and use them in your marketing. Ideally, get permission from the subject before you write about them, but you can also write anonymised versions if that isn’t possible.

What can new customers expect?

This might seem ridiculously obvious, but good content can sometimes be as simple as describing what happens when your customer first contacts you or walks through your door. If someone isn’t contacting you because they’re nervous and don’t know what to expect, this kind of content can help to give them peace of mind.

How to find the right person

If there are lots of different businesses that do what you do, the choice can be overwhelming for a new customer. You can help them by talking about things to look out for or questions to ask at the first meeting. Use your insider knowledge to help your audience avoid common pitfalls, or let them know what credentials to look for, and they’ll start to trust you.

Do you want to develop new content ideas and create engaging marketing content? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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How to come up with new content ideas

Coming up with new content ideas
Image by Julie Grant Photography

There comes the point in every small business owner’s life when you think you must have talked about your business from every possible angle. How can you come up with new content ideas when your audience has heard it all before? But, of course, you might be at the other end of the scale, trying to get started but wondering what your audience wants to hear about.

The good news is that there are many ways to develop new content ideas, and you don’t have to reinvent the wheel every time. So please read on for my five favourite ways to come up with new topics.

Have a brainstorm

I know that brainstorming sounds like your worst corporate nightmare, but it doesn’t have to be. Just write down everything you can help your customers with, then break the significant subject areas into smaller topics. For me, writing about blogging can include topic ideas, structuring your content and writing tips. Each has its own more minor topic; the main thing to remember is that you don’t have to write War and Peace. Smaller nuggets of information are always more digestible.

Get new content ideas from social media

Spending time scrolling social media can be research if you do it right. If you’ve ever avoided posting something because you think it’s too obvious other people’s posts and the comments can help you to find the right level for your audience. Social media research lets you see what questions people are asking; you can comment with an answer and turn it into new content.

Ask the audience

Answering FAQs is a great way to create content, as you can share the answers on multiple platforms. If you’ve got an idea for a subject you’d like to cover but aren’t sure what your audience needs to know, ask them. Your questions can be new posts in themselves; they’ll also give you fresh content ideas to use later.

You can ask for help on your own channels and in groups to help you build your profile.

Update old posts

Updating old posts means you don’t have to develop a new idea from scratch. This is an excellent approach if the original topic is still relevant to your audience, but some of the advice has changed. You can create a new post to replace the old one or write a post supplementing the original content. This gives new followers information they won’t have seen before while also offering something fresh for people who’ve been with you for a while.

Think about what you’ve learned

Forgive me if you’ve heard this one before. All your content needs to be tailored to your future customer’s needs. This means that you only need to know more about your subject than they do. For example, you might already know you want to write a blog but not know how to get started, so that’s what I talk about. Think about what you’ve learned to get to this point and talk about that – it could be more than you think.

Do you want to develop new content ideas and create engaging marketing content? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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Being in community

Guest blog - Olivia Pitt - Olivia Pitt Coaching - Being in Community

As we approach the end of another year, I paused to reflect on how much ‘being in community’ has helped me to grow emotionally and spiritually, and as a businesswoman.

But what do I mean by ‘being in community’?  For me, it’s being an active member of a group that shares similar values.  It’s being in spaces where I feel safe and have a sense of belonging.  With lots of everyday demands and in the interest of self-care, I’ve had to be selective about how I spend my time. 

Here are 5 questions I ask when choosing a community:

Do we share similar values? 

If I’m investing time being involved in a group, it’s important that it’s about being supportive and celebrating each other.  One of the things I’m most proud of when it comes to the Curvy Convo community that I created for plus-size women is how much we celebrate the achievements of our members Curvy Convo – Olivia Pitt.  My ‘Keeping the Dream Alive’ coaching groups are perfect examples of this – check them out here: Group Coaching – Olivia Pitt.  I also get that same experience in my early morning circuit classes. There’s no competition, just support and encouragement to give things a go.      

What contribution could I make?

For me, it can’t be about just taking from the community.  What could I bring to the table? What value could I add?  My church community provides me with an opportunity to serve and lead, putting my skills, experience, and personality to good use.  In networking groups, bringing joy has often been the most valuable contribution I could bring.

What could I learn?

Stepping into the role of being a businesswoman was alien to me after having been an employee for most of my working life.  There were so many things I had to learn (and unlearn!), and I’ve been blessed to find a space in a business coaching group where I can be completely myself, unembarrassed about my lack of knowledge in some areas and fighting off impostor syndrome when it rears its ugly head. 

How will it help me to grow?

I’ve been ‘doing life’ with other women of faith as a member of a mentoring group since 2014.  This is where I learned about my identity and unique design.  It helped me to understand myself a whole lot more than I ever did!  I discovered that I am gifted in encouraging others. In the past two years, I’ve intentionally spent time with other women who share my gifting.  This has helped me to confidently flow in my gifting, in complete alignment with my business as a Life Coach.

Can I really be myself?

In safe communities, I’ve allowed myself to be vulnerable and let my guard down so people can see beyond the smiles and laughter.  I’ve shown up at times when I’ve felt broken, rejected, mentally drained, a failure.  In virtual spaces, I’ve done the makeup-free, braless in PJs showing up as well – this all counts!

So, my question is, are you in community? You don’t have to navigate life on your own.  You have nothing to prove.  There’s so much to be gained by meaningfully connecting with others. As you enter a new year, maybe it’s time to consider who you could ‘do life’ with. You might be the missing piece of the puzzle that the group needs.  Go for it!

Interested in finding out more? Let’s chat: Contact – Olivia Pitt You can find me on socials Courage Cultivating Coach (@oliviapittcoaching) • Instagram photos and videos or (13) Olivia Pitt Coaching | Facebook

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Case study: writing a blog for Goldfinch Marketing’s client

Image shows a pile of magazines and a laptop with the kind of project that Goldfinch Marketing got to work on when I started writing a blog for their client.

One of my favourite things about my work is the chance to learn about the different ways that creative people work. I loved art at school, but I know that there are artists and designers out there that are far better at creating visuals than I am. Hand me a pen and a notebook, and I’m happy. I don’t panic in the face of a drawing pad and pencil, but I might not show the results to anyone. It makes me happy when I see work from people who can make stuff look beautiful.

This means that I was thrilled when I met Christina from Goldfinch Marketing. She creates gorgeous designs, and she’s also brilliant at techy stuff. It all comes together in beautiful websites that Google will love as much as your customers do. She’s also very good at writing; in fact, she’s so talented I would hate her if she wasn’t also lovely.

This may have you wondering why she’d need me, a writer when she’s already good at writing. Read on…

The pandemic

I met Christina during lockdown when everyone was virtual networking; some of us were home-schooling too. She’s based in Dorset, so the chances of us running into each other in person were virtually non-existent. Like many of us, Christina had taken some time during lockdown to evaluate her business and work out what she wanted to spend her time doing.

She’d started Goldfinch Marketing to help her clients with all their marketing needs, whether that was a new website, graphic design or content writing. Her review told her that she loved web design and graphics work but didn’t want to do content writing anymore. That’s where I came in.

The project

Christina had gradually reduced the amount of content writing she took on, but she still wrote blogs for one client. She told me they were lovely people she enjoyed working for and didn’t want to let them down. At the same time, she wanted to free up some time for other projects, so she wanted to see if I could take over writing a blog for them.

Of course I could. Writing their blog was right up my street; they’re a business offering a professional service, so they needed to share their expertise but didn’t want to be stuffy. I read the posts that Christina had already written to follow the same style and suggested some new topics. I also wrote social media edits for each blog post so that the individual paragraphs would work as standalone posts. The client was still happy, and Christina had time for other things.

If you need a new website, I recommend checking out Christina’s work here. Alternatively, if you want to outsource your content writing, either for yourself or one of your clients, let’s have a chat. You can book a call with me here.

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Death in the Countryside

There's no death in the countryside here - just a woman wearing wellies and holding a green foliage wreath
Photo by Emma Bauso: https://www.pexels.com/photo/person-wearing-black-boots-3585819/

Mary watched the fields flash past her window in a green blur as Sam steered the car along the narrow country road. They’d only just left the M1, but she already felt like they were in the middle of nowhere. Bliss. She flinched slightly as the branches of a dark green conifer clattered against the window. The sat nav announced their destination was half a mile on the left. Mary leaned forward in her seat, hoping to see the little house where they’d be spending the next three days.

She tried to forget how her mum had looked at her as they packed up to leave — disheartened and a little bit sad. Mary had known in advance that two days would be enough. Christmas Day with her parents and her younger sister was always fun, and she loved seeing the extended family on Boxing Day, but she knew Sam struggled. Her family’s Christmas centred around eating, drinking and watching TV, and Sam started to get cabin fever. They’d gone for a walk, but a stroll around a suburb was a long way from his childhood, spent climbing the Malvern hills whenever he got the chance.

Mary remembered her childhood Christmases when everyone had stayed together in her grandparent’s house from Christmas Eve until New Year’s Day. It had been heavenly when they were children, but now she wondered how the adults had managed to stay sane. Perhaps that was why her Dad and Uncle John had started drinking so early on Christmas morning.

Next year it would all be different.

“There it is!” Sam said, sounding as excited as a five-year-old. He indicated and turned off the narrow lane onto a block-paved drive. Mary sighed happily. The cottage was just as lovely as the photos suggested, with beautiful red bricks and fields stretching away into the distance. She turned to look at Sam, and her smile widened when she saw his face. He looked more relaxed than she’d seen him in months.

“It’s beautiful, Sam.” They climbed out of the car, and Mary stretched her arms upward, lowering them again to rub her back. “Oh, God.”

“What? You OK?”

“Yes, I’m just such a cliché. A little Weeble with an aching back.”

“You don’t look remotely like a Weeble. Much sexier.” She wrapped her arms around his neck and kissed him. Remind me of that when we’ve got a newborn, and I feel like I’m made out of rice pudding.”

Sam looked down and rubbed her belly. “It’s a strange thought, isn’t it? Next Christmas, we’ll have a ten-month-old crawling all over the place.”

“Yep. Weird. Anyway, let’s make the most of the peace and quiet and get inside.”

“Your wish is my command, oh Weeble-ish one.”

Mary laughed, reflecting that Sam was lucky she hadn’t picked up her handbag, or she might have walloped him with it. She watched as he took their suitcase out of the boot, opened the passenger door and retrieved her bag from the footwell. They definitely wouldn’t be able to travel this light next Christmas. She realised they’d have the perfect excuse to stay at home.

“They’ve left us some teabags and milk,” Sam called as Mary shut the front door behind her. She smiled at his unerring ability to find the kettle wherever they went and followed his voice into the kitchen, where he was already rummaging in cupboards looking for mugs. “I’ll take the case upstairs when we’ve had a cup of tea. What are you smiling at?”

“The fact that nothing starts without tea.”

“Quite right too.”

She wrapped him up in another hug, stroking his cheek as she kissed him.

“Do I need a shave?” he asked, feeling for stubble.

“Nah, you’re OK.” She groaned as he rubbed her back, then felt him hesitate. “Don’t worry, that was a good groan.”

“Did you see the pictures of the bathroom?”

“With the lovely slipper bath? Yes. I can’t tell you how much I’m looking forward to a proper soak.  The only problem is, you might have to hoist me out.”

Sam tried and failed to suppress the snigger. “Sorry. Tell you what, let’s have tea, and I’ll check whether I’ve got a signal in case we need to call the fire brigade.” He ducked away as she tried to slap him on the shoulder.

Mary followed Sam up the stairs as he carried the suitcase into the main bedroom. It was glorious, with a king-sized bed and views out over the fields to the woods beyond. The listing had said that there were 14 acres of land across the farm, and they were welcome to walk anywhere they liked. Sam had put the case down and was gazing out of the window. She told him that she was going to run a bath and headed across the landing to the bathroom. The smell hit her before she opened the door. She hesitated, half wanting to know what was behind the door and yet not feeling ready to face it. She realised she was standing completely still with her hand on the doorknob and felt faintly ridiculous. Eventually, she decided to stop dithering and turned the knob, pushing the door open in a single movement.

It wasn’t the first time she’d seen a dead body. She’d been there when Sam’s mum had died eighteen months ago when cancer that treatment had held at bay for three years had finally overtaken her. This was different. Emma had looked peaceful. This man’s life had clearly ended with violence. Even if the rope hadn’t been left, tied tightly around his neck, his face would have told her that. Mary had always thought that people who found dead bodies screamed, but she didn’t feel the need. She was shaking, transfixed by the man’s contorted face.

“Mary? Are you OK? Is anything wrong with the bath?”

She almost called back to tell him that, yes, there was a dead body in it. That made her feel ridiculous, and she giggled, clapping her hand to her mouth at the inappropriateness of it all. She turned and headed back to the bedroom. “Don’t go in there,” she said, “because there’s a dead man in the bath.”

“What? Are you kidding?” He turned to look at her and realised that she wasn’t. “God, you’re shaking.” He took hold of her and sat her down on the bed. “You’re sure he’s dead?”

Mary nodded. “We need to call the police.”

DI Fitzgerald and PC Jones had been impressively efficient, arriving within an hour of Sam’s call, shortly followed by a pathologist and two forensics staff. Mary sat on the sofa next to Sam as DI Fitzgerald asked her to tell him about her discovery. She’d been surprised at how easily the details came out; the smell, the position of the body and the cord around his neck. Fitzgerald had nodded encouragingly, watching her with his piercing blue eyes. She wondered what it would be like to be a suspect facing that searching look. 

“That’s excellent, Mrs Collins, thank you. Can I ask, have you ever seen him before?”

“No, I don’t think so.”

“What about you, Mr Collins?”

“I didn’t see the body. I’m a bit squeamish, to be honest.”

Their conversation was interrupted by a cough from the doorway. The pathologist had appeared and asked to speak to DI Fitzgerald. They disappeared into the hall, and when the police officer returned, he was smiling.

 “I have some good news for you. We’re ready to remove the body. It looks like we might have a possible ID. You’ll be relieved to hear that I won’t be asking you to view the body, Mr Collins. Hopefully, you can both have a restful night, even if you don’t fancy a bath.”

Mary groaned, “I was looking forward to that.”

Fitzgerald smiled. “A warm bath was the only thing that helped my wife’s backache when we were expecting. The forensics officers have almost finished with the bathroom, so we’ll be out of your way shortly.”

Mary and Sam wished the departing officers a happy Christmas as the last cars pulled away from the house.

“Alone at last,” Sam said. “They were a lot quicker than I thought they’d be. Are you OK?”

Mary nodded. “I’m fine, and surprisingly hungry. What have we got for dinner?”

A large pizza, garlic bread and ice cream later, Mary lay back on the sofa, rubbing her belly. “I think the baby likes pizza; she’s kicking like mad.”

“Don’t you mean he?” Sam teased, sitting down next to her with a glass of red wine. “I’m sorry you didn’t get your bath.”

“I don’t mind. I’m just happy to be here, just the two of us.” She lifted her glass of elderflower fizz and clinked it against Sam’s. “Here’s to the next adventure.”

“Cheers,” Sam replied. His face creased with concern as they heard a knock at the door. “Who can that be? It’s pitch black out there.” He heaved himself off the sofa and put his glass on the table.

Mary felt a shiver go through her. She felt that something wasn’t right, and got up and followed him, reaching the door just as he opened it.

“Mr and Mrs Collins? I’m sorry it’s taken us so long to get to you. It’s been a busy night.”

The two police officers extended their warrant cards into the light.

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How to match your marketing to your business goals

The image shows a blue sticky note saying 'bright ideas change the world' on a checked background. It's a bright idea to match your marketing to your business goals.
http://Photo by RODNAE Productions: https://www.pexels.com/photo/white-printer-paper-on-yellow-table-7414305/

“A dream is just a dream. A goal is a dream with a plan and a deadline.” ~ Harvey Mackay

I like this quote for its optimism; you can dream, but you only get somewhere when you make a plan and hold yourself accountable for each step. If you’ve planned your goals for the next 12 months, your next step will be creating a marketing plan to help you hit them.

The question is, does your marketing content align with your targets? When you match your marketing to your business goals, you’re more likely to achieve them. Here’s my guide to the types of content that will help you at each stage of the customer journey.

Brand awareness

To grow a business, you need to make sure that people have a) heard of you and b) understand what you do. SEO plays a big part here; it lets people find you via keywords that describe your business. Personality-filled, shareable blogs and social media posts will help you to reach more people and stay at the front of their minds.

It’s also worth creating guest posts for other sites and collaborating with other businesses. My favourite local café hosts workshops and shopping events, and it helps everyone involved grow their brand awareness.

Engagement

This is the stage where you want people to move from knowing who you are to having a conversation so they can decide whether they like you. Asking conversation-starting questions works well here. You can do this in your blog, on social media posts or ask for interaction on your Stories. You can also invite viewers to ask their questions on live videos.

People are more likely to buy things that their friends like, so ask people to post pictures of themselves with your products.

Lead generation

Lead generation is just a fancy term for encouraging them to opt into a closer relationship where they hear from you more often and start thinking about buying. Asking people to sign up for your email list is an excellent first step, as you can send them an email series that shares everything they may not have known about your business before. You can offer a helpful freebie, such as a checklist, eBook, video tutorial or a free trial to encourage them to sign up. Sharing case studies on your website and social media can help as they show your results.

Sales

Small business owners often struggle with this, but selling doesn’t have to mean pressuring someone into buying. All the work you’ve done to build a relationship means that your audience knows how you can help them; they just need to take the next step.

Sales content needs to take away any doubts people might have. They might need to understand the process or get more details about the product before they buy. Use your content to talk about the benefits and your process, and include technical information as bullet points in your product descriptions. Sharing reviews and case studies lets them see that you’ve delivered for others.

One final thing. Don’t forget to follow up after the sale to help them get the best out of what they’ve bought. Offering hints, tips, or extra support maintains the relationship and makes you memorable.

Do you want to match your marketing to your business goals? I can help with that. I create content that speaks your customers’ language. Book a call to find out how it works.

You can also sign up to receive monthly emails packed with useful content writing and marketing tips using the form below.

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How I found the right business for me

Guest blog from Sarah Ferguson about her Tocara jewellery business

I have always envied people who wear beautiful jewellery and often admired pretty necklaces and earrings, feeling just a little jealous because I’ve never really been able to wear much jewellery due to skin reactions.  

Where I was

For about 18 months, I’d known I needed to find something new business-wise, but I didn’t know what I wanted to do.   I have worked in Direct Sales for over 12 years; I originally decided to ‘give it a go’ because I loved the product, bought it myself and needed some extra money – quite a common theme, really!  What started as a bit of a paid hobby for me soon developed into a super little business, and the BEST thing for me was that I could work around my family; I was always there to do the school run, take the children to their friends, after school classes etc. and the extra income helped pay for the treats and days out in school holidays.   Win-win.   

However, the lockdown and the pandemic changed things, plus I had a difficult house move to navigate.   I decided to limp along but keep my eyes and ears open for something new.

Finding a new opportunity

Earlier this year, I was in the right place at the right time, and I am so very grateful that I heard that conversation!   A new jewellery company was looking to launch in the UK, very established in Canada with beautiful fine jewellery.  My spidy sensors alerted I reached out and asked for more information.   I am so glad that I did! 

Tocara Jewellery, founded by a jeweller with over 40 years of experience designing and making fine jewellery, was looking to launch here.   I have always believed people need to be a product of their product and believe in what they do or sell.    I had to see some jewellery and, more importantly, find out if I’d be able to wear it – I have sensitive skin that reacts to lots of things, including many metals, so this was the real test.    RESULT!   Tocara jewellery is made from genuine Sterling Silver, surgical grade Stainless Steel and 10c and 14 c gold plate. For the first time in years, I could wear earrings for more than 30 minutes.   These were so comfortable that I forgot that I was wearing them!

This was clearly a sign I had found the product I had been looking for, and not only had I found a new business, I realised that I had found a whole new sparkle wardrobe.   I can’t begin to tell you how excited I was to be able to wear jewellery. I really am like a child in a sweet shop.

Image showing gold astrological necklace and earrings from Tocara, Sarah's jewellery business.

How it’s going

Product and business found, new challenge accepted!   I’ve been privileged to see a side of a business that no one really sees.   Usually, when people are invited to join a direct sales business, it’s established, and we wish we could be there earlier in the journey.    My connection to Tocara UK is via Canada and my goal is to share our founder’s vision to share the beautiful jewellery and business model.    My experience over the past 12 years gives me the opportunity to help others build a flexible business, whether that be a paid hobby, a part-time income or an additional income stream around their own lives and families.  

I have enjoyed the flexibility, recognition and income my little business has provided.   I am really looking forward to starting from scratch now, with stunning sparkles ready to share and a fabulous opportunity to enhance lives.    It’s truly rewarding to see how people grow in confidence, blossom and take pride in their achievements, no matter how small.    Some people will love simply wearing and sharing the jewellery enjoying the compliments they receive.   Some people will recognise the bigger picture and the business model providing financial reward, and others will find happiness, like I did a few years ago, being able to provide those extras for my family, taking pride in my own achievements and creating memories that will last a lifetime.  Everyone is welcome to join me.

What’s next?

We’ve just launched here in the UK, and the reaction to the jewellery has been so positive and what perfect timing for Christmas gifts; everyone loves a little sparkle at this time of year.   Tocara also supports Breast Cancer Now through the sales of the Debbie Collection. This beautiful collection includes a pretty bolo bracelet made from stainless steel and shell pearl,  making an ideal Secret Santa gift, stocking filler, or to wear daily and show support to a worthy charity.

If you’d like to know more (or do some Christmas shopping) you can find me on Facebook.

Image showing pearl bracelet and packaging from Tocara, Sarah's jewellery business.
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How you can avoid common blogging mistakes

A person struggling with common blogging mistakes.
Photo by energepic.com: https://www.pexels.com/photo/woman-sitting-in-front-of-macbook-313690/

You know some of the most common blogging mistakes (if you don’t, read this). The question is, how do you avoid them? I’m glad you asked; here’s how.

Write a clear headline

A good headline is designed to spark your reader’s interest. It also tells them what to expect from the content they’re about to read. The headline for your blog posts sets the tone in the same way as a front-page newspaper headline; that’s why there’s such a massive difference between headlines in the Sun and the Daily Telegraph.

Your headline also tells people what they’re about to read. It lets them know that if they click, they’ll get five helpful time-saving tips or find out why they need to make a will. When you follow through on the promise your headline makes you build trust with your audience, which is an excellent thing for your business.

Use subheadings

Big blocks of text are scary and off-putting for your reader. When you break your blog post down into sections, you make it more readable and visually pleasing. You’ll also help the people who found you because they were looking for a quick answer to a question. They can use your subheadings to jump straight to the bit they need. They might even read the rest of the post if you’re lucky.

Your subheadings need to be clear, just like your headline, so your audience knows what to expect.

Plan your post

If your headline promises one thing, but the post wanders off from the point, your reader might lose patience. This is especially true if they’re looking for quick information. Even if your post is helpful and well-written, you’ll lose readers if you aren’t giving them what they expected.

Planning your post helps you to work out whether all the information you’re including is relevant to the post’s central theme. If it isn’t, you can still use the points you’ve thought of in a different blog post, so it isn’t wasted.

Get to know your audience

You can write more compelling posts when you know your core audience. It’s essential to be aware of their level of knowledge about your subject and what they need from you. That doesn’t mean that you can’t write for different types of people; you might be able to help beginners with one thing and more experienced people with something else. The main thing is that you’re clear about which one each post is for.

When you know who you’re writing for, you can talk to them at the right level. Being patronising or blinding your audience with science won’t win you any fans.

Think about your call to action

Creating the right call to action, or CTA, where you guide your readers towards the next step you want them to take, can take a bit of planning. Achieving your business goals might mean attracting more leads and growing your audience. Your blog post could ask them to follow you or include an email sign-up form. You could invite people to book a call or have images of your products with links to your online shop if you want to make it easy for them to buy.

There are many potential options, so think about the steps that align with your goals.

If you want to create blogs that will turn your readers into customers, I can help. Book a call, and let’s have a chat.