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How your blog could benefit from training with a friend

benefits of training with a friendWhen you want to learn something new there are usually a range of options available. Blogging is no exception (and if you want to know more about the ways you can learn about blogging, read this). Actually choosing the right method for you can be tricky. Do you opt for a workshop where you don’t know anyone and could be out of your depth? Would you rather get some 1:1 help? To be honest, you could find a way to talk yourself out of any of the options. If you’d prefer to learn in an environment you know will be friendly, you might want to consider training with a friend. There are all kinds of benefits. Here are my top 4.

You get to choose who you work with

Most good course leaders will aim to get the right mix of people in a workshop group. It doesn’t help anyone if one person is struggling to keep up while another is completely bored. However, one person’s definition of ‘beginner’ might be different from yours. When you’re training with a friend you get to decide who you work with. You can have a chat in advance to make sure you’re at roughly the same level before you go ahead.

You don’t just have to choose one friend either. If you have a small group of friends who all want to learn you can gather them all together.

Other people have good questions

Even when you’re training with a friend, you’ll both have different perspectives. There might be one bit of the training that you find easy but your friend struggles with, and vice versa. You can learn from the questions they ask as well as your own. It might even add a whole new level to your learning. You may even find that someone else’s question shows you that you hadn’t fully understood the subject the first time.

Training in a group helps you to bounce ideas off each other so you all learn more.

You feel comfortable asking questions

Training with a friend (or more than one) creates a good atmosphere in the room. You’re with people you like so you can relax and enjoy it. That has the added benefit of helping you to remember things. It also means that you’ll feel more comfortable speaking up when you don’t understand something. No-one is going to take the mickey because you asked a question. They’re your friends, so they just want to help you understand. Plus the answer to your question might be useful to them too.

The more relaxed you are in your learning environment, the better the outcome will be.

Training with a friend improves your business skills

Even if you work on your own, there will be times that you need good teamwork to build your business. That could be because you’re working as part of a team on a project or when you need to delegate tasks to someone else. Whether you share a one-off training session or a whole course, you’ll learn how to listen and work with other people’s learning styles.

Of course, that has an added benefit when it comes to customer service. During the learning process you’ll probably get into discussion and debate about your subject. Listening to a friend’s perspective will improve your listening and communication skills when you’re dealing with your customers as well.

If you like the idea of training with a friend or getting a group together to learn about blogging, I can bring the training to you. Sign up to my email list to learn more about my 1:1 and small group training sessions below!

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How you can start storytelling in your marketing

How to start storytellingI know, you’ve heard people like me bang on endlessly about using storytelling in your marketing. It’s a great way to get personality into your content and set yourself apart from the crowd. The thing is, how do you do it? It won’t surprise you to hear that it’s not just a case of telling everyone your life story. It’s all about balance. Your customers will love the fact that you’re relatable but they mainly want to hear about how your business can benefit them. Here’s how you can start using storytelling in your marketing.

Dig deep

You already know the good news about storytelling. Here’s the bad(ish) news. You need to put some work in. As with anything that’s worth doing, using storytelling in your marketing requires a bit of groundwork. If you don’t believe in what you’re saying your customers will spot it. Your message comes across as half-hearted and no-one will buy into it. That’s the last thing you want.

This means that your first step is to work out exactly what your story is. There are loads of things that go into this. If you’ve ever thought about your ‘why’, you’re halfway there. Think about why you chose to start this type of business, or to become self-employed at all. What are your values? How does your lifestyle and history relate to your business? Dig down to the core of what motivates you and write it all down.

What do your customers care about?

Once you’ve got a clear picture of what you’re about, start looking at it from a customer focused angle. People do business with you because you offer something that they need. As consumers we’ll often choose a big brand because we’re confident they’ll deliver most of the time. We know what they’re offering and have clear expectations. As a small business you need to build all of that into your marketing. Your customers only really care about your story because it gives you substance. If you share their values or understand their lives you’re much less likely to let them down.

What does this mean for storytelling? It means that you need to look at what your values are and decide which of them your customers will care about. If you offer products or services for children, parents might trust you more if you’re a parent yourself, or have a childcare background. Look at your story and work out which bits are going to be important to your audience.

The storytelling drip feed

About once a month I’ll write something that isn’t really related to my business. It doesn’t help you to work out how to write your blog or improve your website, it just tells a story. They usually end up having some kind of business relevance because it’s often a story that tells you how I got to where I am or what an experience has taught me.

If you want to do something similar, there’s no reason why you shouldn’t. You can use storytelling any way you want and if you’re talking about something that helps your audience relate to you better, that’s great. However, it’s not the only way. You can still drip feed your story into your blog or business related social media posts. For example, you could post a time management tip on Facebook and sign off with a joke about being late for the school run. Or write a blog with tips to get something done more quickly (because the only long winded thing about your day should be getting the kids into their shoes).

Do you need to start storytelling? Sign up to my mailing list for your free guide and lots of hints and tips.

 

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How you can create a call to action that works

Call to actionWhenever you create a new piece of content for your business you need to think about what you want it to do. I know that might feel as if I’m asking you to analyse every single little thing that you put out there (and I am) but it doesn’t have to be a pain. Your marketing has one really simple job to do. It needs to tell customers that you exist and convince them that you have something they need. I know it’s not that easy in practice but it gives you a good starting point. There are loads of ways that your content can achieve your aims. It could explain the benefits of what you offer, educate your audience or just raise awareness of your brand. Whatever you want each post to do, you need to follow it up with a good call to action. Here’s how it works.

What are your goals?

A good marketing strategy should be linked to your overall goals for your business. You can read more about that here if it’s something you struggle with. When you have a vision for where you want to get to you can work out what types of marketing will get you there. It’s often a combination of things, like increasing your brand recognition but also getting more people signed up to your mailing list. You can create a variety of different types of content for different reasons.

Clear ideas about what you want your marketing to do can also help you decide what kind of call to action you need.

Why are you posting?

At a more granular level, think about each post and why you’re creating it. This might sound overly time consuming but it’s better than the alternative. Having a plan means you know what you’re going to post when. When you don’t plan you might find yourself panicking because you haven’t posted in ages and people might think you’ve gone out of business. It’s the sort of situation that ends up with a half-hearted post that doesn’t reflect your business or win you any new customers.

Thinking about why you’re posting helps you to create a call to action. It also helps you with the next question…

What do you want people to do next?

There are loads of different ways that people could respond to your posts. They could like, share, or comment on social media or sign up to your mailing list. They might subscribe to your YouTube channel or send you a connection request on LinkedIn. You could leave it to chance. The only problem with that is that people are lazy. If you ask them to do something they might not do it. If you don’t ask they definitely won’t. That’s where your call to action comes in. If you’re trying to widen your reach ask them to like and share your post. Ask them a question to get people talking. Tell them what they’ll get out of signing up for your mailing list and give them a nice big sign up button to make it easier.

Sometimes it’s not just what you ask but how you ask it that counts. There are tools and resources that will help you craft a good call to action but they’ll only take you so far. Getting to know your audience is the key to creating a good call to action. Over time you’ll get to know what gets you a good response and what falls flat.

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Your marketing: Why you need to know about A/B testing

A/B testingI know that some of you roll your eyes when I start talking about technical stuff. Others rub their hands in glee. Whichever one of those you are, you need to know about A/B testing. This recent blog talked about getting to grips with your data by looking back and analysing what worked in the past. A/B testing allows you to do that in a much more dynamic way.  Those quarterly or half yearly reviews are still important as they let you see the bigger picture. So what is A/B testing and why should you be putting it to work in your marketing? Read on…

A/B testing – a beginner’s guide

A/B testing pretty much does what it says on the tin. It allows you to test two (or more) different things to see what works best. You can use it in lots of different ways depending on what you’re trying to achieve. For example, you might want to increase the open rate on your email marketing so you need a good subject line. You can A/B test two different options and see which one gets opened more.

You can also do this with blog titles, your website and the copy on your sales pages that convinces people to ‘buy now’.

Be precise

If you analyse your marketing data you probably have a good idea of what your audience likes. Using A/B testing means that you’ve got the figures to prove it. Your overall impression of what’s succeeding might not be accurate, whereas the numbers always will be. You can see straight away which version people responded to.

To get the best results, you need to be precise. That’s easy if you’re only A/B testing email subject lines but it can get a bit fuzzy elsewhere. There’s no point creating two completely different versions of a landing page because you won’t know what made the difference. Was it the headline, the sign up copy or a random sentence halfway down the page? You can test lots of different things but do it one at a time.

You can make better decisions

Once you’ve got your data you can use it to create better content in the future. Did you get more traffic to your blog post with a serious headline or a funny one? Did personalising the email subject line result in more people opening it? Are there particular words that your audience really respond to (or not)? Sometimes your results can hang on a single word. Your audience might think ‘bespoke’ sounds snooty but they love ‘tailor made’.

This kind of testing doesn’t have to be limited to the words themselves either. You can test things like emoji use and even the colours you use. You might find that no-one signs up for your email newsletter if the sign up button is green, but they do if it’s red.

You can use it for anything

A/B testing lets you run checks on almost everything you use in your marketing. It can be something small like a headline or different elements of your new website. More importantly, the information you get can have far reaching implications for your business.

The way you present yourself and your brand is one of the key things you need to consider when you’re planning your marketing. It includes everything from your own values, what you offer and the customers you work with. A/B testing lets you discover what message resonates with your audience. It can tell you if they care more about saving time and money, or whether it’s more important to them that you’re an eco-friendly family business. It could help you to craft a message that brings you a whole new customer base.

Further reading

Do you understand the why but want to get into the how? These blogs from Neil Patel and Hubspot are a great place to start.

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Why you need to invest in writing

invest in writingI had a fabulous meeting with a lovely lady recently and it got me thinking (again) about all the different skills you need in business. She was talking about all of the different elements that she was bringing together to make sure that the message she was sending reflected her values and the work that she does. Talking to me about getting the words right was the next stage in the process. She’d written a few things herself but hadn’t been happy with them. It’s a common theme when I speak to small business owners. There seems to be this feeling that they should be able to do it themselves. Writing is easy, right? If you’re holding back from working with a writer because you feel you shouldn’t have to, here’s why you might want to reconsider.

It’s not just about the visuals

Words matter. Your first impression of a person or a business will probably come from the visuals, but the words cement the relationship. It’s especially important in writing. When you talk to someone face to face you can read their expression and body language to help you understand. In writing you can easily be misunderstood or misinterpreted. If you’ve ever read an argumentative comments thread on Facebook you’ll know what I mean. Trolls will deliberately bait others and twist their words. Others could genuinely have misunderstood you. Even people who agree with each other end up talking at cross purposes.

A second set of eyes on your writing could help you to prevent that from happening. It also means that you get to see your business from an outsider’s perspective to get the message right.

Writing is a skill

We all wrote essays and stories when we were at school. It’s often the people who studied English Lit that struggle most with the idea of hiring a writer. They know how to string a sentence together so why is writing for their own business so hard? The truth is that writing copy and content for a business is a skill all on its own. Talk to a group of writers and you’ll also find that they’ve all got their own specialisms based on what they’re good at and enjoy doing.

There’s more to it than just sitting down and writing. It’s about getting to know you and your brand. Your writing needs to be tailored to your audience which means you have to understand what they need and value. Working with a writer can help you to identify exactly who you’re talking to and how to create something that sparks the right reaction.

You don’t have to do it yourself

Of course, there’s nothing to stop you from learning to do your own writing. But if your skills lie somewhere else, do you want to? Do you want to spend a day writing a blog post when you’d much rather be doing something else? I don’t often tell people that they don’t have to do their own writing, but perhaps I should. I’ve held back because it feels as if I’m stating the bleeding obvious. Only, it isn’t always obvious.

There are lots of reasons why a small business owner might not outsource their work. Sometimes it’s lack of funds, or it could be that their business is their baby and they want to protect it. But I often find that it’s simply because they think they should do it themselves. It’s potentially counterintuitive, but just because something is in your voice, it doesn’t mean you have to write it.

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Why you need to track your marketing data

Track your marketing dataYawn. I know what you’re thinking. I’ve gone from creating mildly entertaining blogs about writing and marketing to suddenly deciding to bore you all to death. Unless you’re someone who loves numbers and digging into an analysis of the figures. If you are, thank you. I love you for understanding figures and data because that may mean you’re an accountant and people like me need people like you. However, this blog isn’t really for you. It’s for the people whose eyes glaze over when you mention analytics. If you don’t know why you need to track your marketing data, read on. I may never teach you to love analytics but hopefully you’ll see the benefits.

Numbers tell the truth

When you create content for your business you’re bound to have bits that you’re really pleased with and others that felt a bit half hearted. Some things will get planned ahead and others will be ad hoc depending on what’s happening that day. If you’ve shared something on social media and it gets lots of comments you might feel that it’s done well. However, your impression of how a piece of content has performed might not be accurate. Only the numbers will give you the real picture.

For example, a blog post that appeared to gather tumbleweed when you posted in on Facebook might have brought lots of new visitors to your website. Unless you’ve got Google Analytics set up you won’t know. It might have brought you a new customer or two but you’ve written it off as a failure.

Where do you focus your attention?

The way you analyse your data can be quite individual but there are a few common features. The easiest way to look at it is by focusing on your goals. For example, if you want to increase the number of customers you have look at where the existing ones came from. Did someone get in touch because they saw a post that dealt with a problem they’re having? Have they read your blog and followed through to sign up for your email list? If you want to build your social media profile look at where you’re getting the most likes, shares and comments.

Of course, this isn’t an exact science. People might lurk for ages without responding to your posts at all. Then before you know it you’ve got a new customer. However, looking at what your audience did respond to gives you a general idea of what’s going down well. It can also tell you when something hasn’t hit the mark. I once did a campaign aimed at travel agents. The responses I got were mostly from VAs. They were lovely people but I’d clearly got the message wrong somewhere.

Marketing data saves you time

You might still be wondering what the point of all this marketing data analysis is. The simple truth is, scattergun marketing doesn’t work. Even more importantly, you don’t have enough time to post here there and everywhere hoping that something connects.

Your marketing data will tell you if your customers are coming from Facebook, LinkedIn or somewhere else. They will tell you if your audience love quick tips but hate memes. It may even tell you that the blog post you thought was a dead duck brought masses of traffic to your website. The point is, your marketing data will tell you what to do more of to achieve the result you want so you can focus on the things that matter instead of guessing.

If you want some help looking at your data and developing a strategy that gets results, get in touch. Or if you’d just like some ideas for new things to post so that you can start tracking your numbers, just click on the image below.

Further reading

How to analyse your Facebook page post metrics

How to get an overview of your Facebook Insights

An absolute beginners guide to Google analytics from Moz

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Why you need to keep your marketing tone consistent

marketing tone consistentThis is another one of those subjects where I’ll forgive you for reading the title and saying huh? The question should really be – when you look back over the blogs and social media posts you’ve written, do they all sound like you? When you keep things consistent you’ll get better results from your marketing and your life will get easier.

Getting to know you

The phrase ‘know, like and trust’ comes out of my mouth with alarming regularity. That’s because it’s one of the key things you should focus on as a small business owner. It’s rare for people to see an advert or a post and respond immediately. Generally speaking, you need to build a relationship with your audience.

You’re probably already well aware of the importance of consistent visual branding. Using the same colours and fonts makes it easy for your customers to spot you in their news feed. It’s the same with your copy. People stop and read because they know what to expect. If your posts are generally chatty and fun a sudden run of bland and boring ones will be a real turn off.

Easy outsourcing

Do you have brand guidelines? That sounds very formal, but it doesn’t have to be. It’s basically having a strong sense of how you want to come across. I use the same colours throughout my marketing and choose images that I hope my audience will like. I also aim to write in quite a natural and friendly way. All of my guidelines are in my head but if I was working with a graphic designer it would be quite easy for me to brief them on the style I’m aiming for. They could also get a pretty good idea from looking at my social media feeds.

You might not be ready to outsource your design or writing to anyone else yet. But having a clear idea about how you want to come across will really help when you are ready. You can send a brief that says “I aim to appeal to professional women and want my copy to be chatty and friendly.” Simple, right?

Consistent shouldn’t = boring

The last thing you want is to send your customers to sleep. Just because they want to know what to expect from your posts doesn’t mean they all need to sound exactly the same. Just because you mostly talk about light hearted things it doesn’t mean you can’t throw in something serious now and again. If anything, it gives the serious stuff more impact.

You can keep things varied by telling your customers something surprising. Cover the same topic in different ways. If you find that all of your posts start with the same few words, try some different ones. As long as it still sounds like you, it’ll be fine.

Review your marketing

Are you good at keeping your tone consistent? To find out, one of the best things you can do is to review what you’ve already done. When you read your blogs or look through your social media feeds, do they all blend into one? Maybe you’ve gone in the opposite direction and everything sounds as if it was written by a completely different person. This can be a problem in bigger businesses where content is often written by lots of different people, but sometimes it can just depend on what mood you were in when you wrote it. When you’ve finished, think about how you actually want to sound. What will work for your audience?

If you’d like to get back to basics with your blogging and make it sound like you, no matter what you’re talking about, join me for my last ever blogging workshop on 4th June. All of your refreshments are provided and you’ll have time to write so you’ll go home with a finished blog and a plan for more. Along with a renewed sense of your own ability to put your personality into your marketing. Click on the image to book your place!

Further reading

If you need to do some work to help you work out who your marketing needs to talk to, start here.

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Why you need to know your customer

Know your customerI’m going to say something that might make you go a bit twitchy. When you’re marketing your business you need to decide who you want to target then focus on them. It sounds fairly logical, doesn’t it? Yet small business owners everywhere get very nervous when they hear it. They say things like ‘but I might make someone feel excluded’, ‘what if I lose a customer because they don’t think it’s for them?’ or ‘but I can sell to anyone’. I understand the worry. As small business owners we need to work hard to attract new customers and build trust. The idea of putting people off just seems counterintuitive. However there’s another important factor to consider. We have limited time so we need to spend it wisely. When you get to know your customer you can do just that.

You can’t market to everyone

A lot of people get hung up on the idea that they can sell to anyone. Mainly because it’s true. You can sell to whoever you like, but it doesn’t mean you should market to everyone. The main issue with ‘everyone’ marketing is that it doesn’t actually speak to anyone. It just sounds bland, generic and boring.

Good marketing tells people that you can solve their problem or provide something that makes their life better. It gives them a lightbulb moment because they’ve finally found someone who not only understands their challenges, they have the solution as well. Potentially it can also have them knocking your door down begging you to take their money. When you get to know your customer you’re not excluding anyone, you’re just focusing on the people who really need you.

Know your customer

How do you get to know your customer? If you’ve got a few already that can make it easier. The product or service that you offer makes a difference too. Think about who you work with now, or who your repeat customers are. Are they male, female, old or young? Are they at a particular stage in their life where they need what you offer? You can also think about who you love working with. The customers who come back time after time because they love the service or the quality of your work. Are there any common features?

It also helps to think about what challenges you can help with, or what your customers aspire to. It helps to focus on what’s happening in their life generally. This can really help when you’re talking about something your customers may not have thought about before. For example, maybe you want to encourage people in their 40s or 50s to make a will. They might think they’re too young but they’ll almost certainly have something that they want to protect. Think about what those things are and your marketing will be much more effective.

Get to the details

Hopefully you’re starting to get a bit of insight into who your target audience are likely to be. You’ve probably got some idea about their gender and what age bracket they’re in. Depending on your business you might also have worked out a bit about their lifestyle, for example their income level, whether they’re homeowners or have children. Next, you need to think about the details.

I’m not a big believer in creating an overly specific profile for your ideal customer. By that I mean the sort of thing that says ‘my ideal customer is called Sophie, she’s 25, works in a shop and only drinks green tea.’ If that works for you, great, but it’s just a bit too detailed for me. However, there’s a lot to be said for working out what types of things your audience are interested in. Do they love fine dining or do they prefer takeaways? Out every weekend or in their pyjamas by 8pm? Who do they follow on social media? Is their parenting style #soblessed or #fml? (if you don’t already know what that stands for I’m not telling you…). Knowing all of this helps you to talk to your audience using language they can relate to which makes them more likely to trust you.

Do you need some help and inspiration for your blogs and social media posts? When you sign up to my mailing list you’ll receive a free copy of my eBook ‘Stop hiding your business! 5 ways to be seen online’. You can unsubscribe whenever you like and I won’t share your information with anyone else.

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How you can find blog topics at networking events

Blog topics networkingThere are three questions I always hear when I talk about blogging. One of them sometimes isn’t a question at all, just a statement. “I would write a blog but I don’t know what to write about.” (The other two questions are ‘how long does my blog need to be?’ and ‘how often should I be blogging?’ – we’ll get to those another time.) When it comes to finding topics for your blog, there are hundreds of different ways to go about it. I’ve written about a few in this blog, but this time I’m going to be focusing on how to find new blog topics when you’re networking.

Ah yes, networking. It can strike fear into the heart of a business owner who just wants to be left along to do the work. We’ve all heard the horror stories and probably experienced some as well. In a nutshell, the right networking group with events that suit you is a truly wonderful thing. You’ll meet people like you and get great support, as well as business and referrals along the way. It will also help you to come up with new blog topics. Here’s how.

Getting to know your customer

Networking lets you meet lots of other business owners and find out what makes them tick. If you’ve already identified the kinds of businesses you want to work with you can seek them out. You can find out what their challenges are but also learn more about their life in general. That helps you to get your marketing message where they’ll see it.  You can also find out who would be a nightmare to work with so you can avoid them.

Knowing who you’re talking to helps you to choose more relevant blog topics.

Talking about what you do

I know that standing up in front of other people can be scary. It’s worth doing because you get to tell people what you do and how you can help them. I’ve stood up and talked about writing blogs for businesses in front of people who had no idea you could pay someone to do it for you. Equally, you’ll never get any business if people don’t know you exist.

Finding out what surprises people about your business means you can write a blog to educate them.

Hearing about challenges

Alongside the bits where everyone stands up and introduces themselves, there’s the more general chat. That’s where you get to find out what people are struggling with and what’s going well. It could be an opportunity for you to pitch your services, but there’s more to it than that. Your blog doesn’t just have to be about your services. If they’re struggling with something that you’ve experienced too, write about it. It helps you to build a relationship with your audience as they can see that you understand their lives.

Social media

I’m a member of a couple of face to face networking groups that also have active Facebook groups. Of course, I’m also part of quite a few Facebook only groups. They’re a really useful source of blog topics because people can ask for advice outside the regular meetings. Answering questions is a great way to show your expertise, but you can also answer the question in a blog post.

It’s worth remembering that if people are asking a question in person (or in a Facebook group) there are probably others who are typing it into Google. If you’ve written a blog post with the answer they could be finding their way to your website.

Do you need some help and inspiration for your blogs and social media posts? When you sign up to my mailing list you’ll receive a free copy of my eBook ‘Stop hiding your business! 5 ways to be seen online’. You can unsubscribe whenever you like and I won’t share your information with anyone else.

Further resources

If you want to take a more technical approach to topics and improve your SEO, Ubersuggest is a fab free tool.

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Are you making one of these blogging mistakes?

blogging mistakesBlogging is wonderful as a business marketing tool and a creative outlet. If you’re writing a blog to promote your business it’s important to know what’s going to appeal to your audience so you can tailor the content to them. You can also air your personal views via blogging. There’s loads of scope to talk about whatever you choose.

What you write about (and how you write it) is completely up to you. There are still a few cardinal blogging errors that you’d be better off avoiding unless you want to attract a whole heap of trouble.

Ranting

Its fine to tell a story about something that went wrong in your business. This is especially true if you learned something from it or handled it well. It could be a story that helps your customers understand why you do things in a certain way, or if they can learn from it too.

By contrast, a full on rant is never going to go down well. All it does is show your potential customers that you’re petty, possibly vindictive and prepared to blame anyone but yourself. Your audience don’t have enough information to know whether you’re in the right and could start wondering if they’re going to be your next target. Don’t write until you’ve calmed down and got some perspective on the situation. You never know what you might learn.

Blogging swearing (possibly)

I almost didn’t put this one in. Some people love edgy content and don’t object to a bit (or a lot) of swearing. Unless you want to be deliberately confrontational from the outset, approach with caution. I write blogs for a lady whose speech is peppered with the F word but I’m still not going to put it in her blogs. There are other ways to express your personality. You can be full on and confrontational without pulling people up short with an expletive.

If you want to go for it, it’s up to you but I reckon you need to be very sure of getting a positive reaction before you try it.

Plagiarism

In other words, don’t steal other people’s work. You might be lucky and avoid getting sued for pinching someone else’s copyrighted work, but do you really want to take the risk? If the original creator has a decent online network you could find your social media posts being bombarded with comments where they share the original work for comparison. You’ll get great reach but all it will do is make you look silly.

Read other people’s blogs for inspiration if you must, but don’t copy and paste them outright. If you want to share, give credit where it’s due. Blogging is hard work as it is without someone else pinching your work.

Boring blocks

Paragraphs are a wonderful thing. Subheadings are even better. It’s a sad fact that a lot of people won’t read every word of your blog. They’ll just skim it to find what they need. If they click on the link to be confronted by one big blob of text they won’t hang around for long. Even people who want to read every word will find it daunting and give up.

Subheadings and proper paragraphs make everything easier to read and your

Too much jargon

If you know you’re writing for an audience of industry professionals who use all the same acronyms as you, carry on and use them. If you’re a specialist writing for the general public, keep the jargon out of it. It doesn’t make you look clever. All your potential customers will see is someone who wants to look clever whilst blinding them with science.

A blog is meant to make you more approachable. Share your expertise in language that your customers will understand. You still get to look like an expert and your customers will know that you’re not going to pull the wool over their eyes.

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